The COVID-19 pandemic has brought about many changes in the way we live our daily lives, and the hospitality industry has been no exception. Hotels have had to adapt to new norms and protocols in order to keep guests and staff safe while providing the best possible experience. Here are some of the key changes that hotels have implemented in response to the COVID-19 pandemic.
Social distancing measures: One of the most important changes that hotels have made is to implement social distancing measures. This includes placing physical barriers between guests, such as acrylic screens at front desks and in elevators, as well as marking off seating areas in common spaces to ensure that guests are able to maintain a safe distance from one another.
Increased cleaning and sanitation: Hotels have also increased their cleaning and sanitation efforts, with an emphasis on frequently touched surfaces such as door handles, light switches, and elevator buttons. Many hotels are now using hospital-grade disinfectants and have increased the frequency of cleaning to ensure that guest rooms and common areas are as clean and safe as possible.
Mandatory face masks: To further protect guests and staff, many hotels are now requiring that all guests and employees wear face masks in common areas. This helps to prevent the spread of COVID-19 and ensures that everyone is taking the necessary precautions to stay safe.
Contactless check-in and check-out: To minimize contact between guests and staff, many hotels are now offering contactless check-in and check-out options. This can include online check-in and check-out, as well as the use of keyless room entry systems.
Virtual amenities: In order to provide guests with the best possible experience while minimizing contact, many hotels are now offering virtual amenities such as virtual tours of the hotel, virtual fitness classes, and virtual concierge services.
In conclusion, the COVID-19 pandemic has brought about many changes in the way hotels operate, but hotels have been quick to adapt and implement new norms and protocols to keep guests and staff safe while providing the best possible experience. With these new measures in place, guests can feel confident that they are staying in a clean, safe, and comfortable environment.